GRIEVANCE REDRESSAL:

A Grievance Redressal Cell in a college serves as a platform for students, faculty, and staff to address their concerns, complaints, or grievances in a fair and impartial manner.

It primarily covers the receipt and processing of complaints from students  and includes actions taken on any issue raised by them to avail services more effectively.

COMPOSITION:

Chairman: Principal

Vice Chairman: Vice principal

Members: B. Ramya

                   Dr.K. Padma Rani

                   Uzma Begum

OBJECTIVES:

•  To ensure fair, impartial and consistent measures for redressal of varied issues faced by the stakeholders.
•  To uphold the dignity of the University by promoting cordial Student-Student relationship, Student-Teacher relationship and Staff-Staff relationships.
•  .To ensure that grievances are resolved promptly, objectively and with sensitivity and in complete confidentiality.
• . To ensure that the views of each grievant and respondent are respected and that any party to a grievance is neither discriminated against nor victimised.
•  . To advise stakeholders to respect the rights and dignity of one another, and not to behave in a vindictive manner towards any of them for any reason.

SCOPE:

The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the department members in person, or in consultation with the officer in-charge Students’ Grievance Cell.

The Cell will deal with Grievances received in writing from the students about any of the following matters

• Academic Matters: Related to timely issue of duplicate Mark-sheets, Transfer Certificates, Conduct Certificates or other examination related matters.

• Financial Matters: Related to dues and payments for various items from the library.

• Other Matters: Related to certain misgivings about conditions of sanitation, preparation of food, victimisation by teachers etc.